Privacy Policy
Last updated: July, 2025
At Kayak Zone, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://kayak-zone.com or contact us.
We are fully committed to complying with the General Data Protection Regulation (GDPR) and Google’s policy requirements for advertising, analytics, and remarketing.
What Data We Collect
When you contact us through our website (for example, via inquiry or booking form), we may collect:
Your name
Your email address
Your phone number
Preferred tour dates or details
Any additional notes you provide
We do not collect sensitive personal information, and we do not have a comment section or login system on the site.
Why We Collect Your Data
We collect and process this data solely to:
Respond to your inquiries
Recommend the right kayaking or rafting tour
Confirm and manage bookings
Send relevant follow-ups or updates
Improve your experience on our site
Run Google Ads remarketing campaigns (only if you consent to cookies)
Cookies & Tracking
Our site uses cookies and similar technologies from Google (like Google Analytics and Google Ads) to:
Understand how visitors use our website
Measure the effectiveness of our ads
Show you remarketing ads (ads that may appear on other sites after you visit ours)
You can manage your cookie preferences anytime through our cookie banner or browser settings. We only activate remarketing and analytics after you give consent in line with GDPR and Google Consent Mode.
How We Protect Your Data
We take security seriously. Your data is:
Stored securely on trusted servers
Only accessible to authorized team members
Never sold, rented, or shared with third parties unless legally required
Data Retention
We only keep your data as long as necessary to:
Respond to your inquiry
Provide our services
Comply with legal or tax obligations
If you’d like us to delete your data, you can request it at any time (see below).
Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Withdraw cookie or marketing consent
File a complaint with your local data authority
To exercise your rights, email us at: hello@kayak-zone.com
Contact
Kayak Zone
137 Palfau, 8923 Austria
📞 +43 676 56 92 606
✉️ hello@kayak-zone.com